Boater Membership FAQs

Frequently Asked Questions

Q. How do I book a slip using my membership?
A. You book directly with the marina via Phone, Email, VHF. Please make sure you advise the marina partner of your Dock Links Membership to ensure you receive the discounted rate that you are entitled to.

Q. How far in advance can I book a slip?
A. Most partner marinas do not have a limit on how far in advance you can book. Dock Links does not limit advance bookings.

Q. What if the Marina I wish to attend is full?
A. Unfortunately, there is nothing that Dock Links can do if the Marina partner is fully booked. Each partner marina will do everything to accommodate all Dock Links members but offers no guarantees on availability on specific nights. Please try to book in advance!

Q. What if I don’t show up for my booking?
A. Each partner marina has its own cancellation policy. Please check with the marina at the time of booking.

Q. How many times can I use my fuel discount?
A. There is no limit to how many times you can use your fuel discounts.

Q. Can I transfer my membership?
A. No, you cannot transfer memberships. 

Q. Do the discounts ever change?
A. Yes, partners can choose to offer a greater discount at their discreation.

Q. I’m currently staying on my boat, how will you mail me my membership card? I want to use it today!
A. Your membership card is digital and always avaliable on your Dock Links account. You can download or print if required.